SHIPPING & HANDLING

Notice: Due to Coronavirus crisis all shipments can be delayd up to 7 days.

 

United States

Signed and Tracked Express Shipping: FREE 7-21 Business Days 

*Insured* DHL Standard Delivery + Guarantee: $13.45 6-15 Business Days

United Kingdom

Tracked Standard Shipping: FREE 8-21 Business Days

*Insured* DHL Standard Delivery + Guarantee: $13.45 6-15 Business Days 

Canada

Tracked Standard Shipping: FREE 14-21 Business Days

*Insured* DHL Standard Delivery + Guarantee: $13.45 6-15 Business Days 

Europe

Tracked Standard Shipping: FREE 9-21 Business Days

*Insured* DHL Standard Delivery + Guarantee: $13.45 7-15 Business Days 

 

Australia

Tracked Standard Shipping: FREE 9-21 Business Days

*Insured* DHL Standard Delivery + Guarantee: $13.45 6-15 Business Days 

 

New Zealand

Tracked Standard Shipping: FREE 9-21 Business Days

*Insured* DHL Standard Delivery + Guarantee: $13.45 6-15 Business Days 

 

Rest Of World

Tracked Standard Shipping: FREE 15-21 Business Days (depending on location)

*Insured* DHL Standard Delivery + Guarantee: $13.45 7-15 Business Days 

 

*Shipping times are subject to stock availability and exclude clearance/customs delays 
Please direct any shipping related inquiries to support@smartybody.com

 

HANDLING

All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. 

 

Smartybody is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses.

 

 

It is always in our best interests to make sure you receive your parcel in a timely manner and Smartybody will assist as much as possible to trace a missing parcel. Smartybody is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.